Services

Making Every Cool Second Count

When you order a Bluefors cryogenic measurement system you embark on a journey — and we’re with you all the way. Our services guide you from unboxing and installation to maintaining the best performance over the entire lifetime of your system, so you can focus on your work with peace of mind.

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At Bluefors, we want to help scientists and industries drive new innovations and support them in solving the world’s biggest challenges. We want to ensure that every cool second is available to achieve those goals.

That’s why the services and support we offer are designed to last the lifetime of our cryogenic measurement systems — from design, to delivery, and far into the future.

The support we offer is available to all our customers throughout the lifetime of their systems. We make sure each system continues operating with the best performance and maximum uptime for as long as possible, so you can focus on your work.

Services

Total System Care

Total System Care enables you to stay focused on the important things: your work, your research, and your measurements. Our service and team ensure that systems operate continuously at the best possible performance level, without users needing to spend their valuable time maintaining the systems themselves.

Customer Care

We support our customers throughout the lifetime of their system and provide dedicated care in case of issues. Available via remote support or directly from our on-site locations around the globe, we continue to assist and support our customers with accurate and up-to-date information and solutions for every system.

Bluefors Lab

Bluefors Lab provides easy and convenient access to a cryogenic measurement system for startups, research groups, and other organizations. Test quantum hardware and software, and carry out research and experiments without the long-term commitment of investing in a full system.

Support

Looking for support?

Already a user of Bluefors or Cryomech products? Access software downloads, technical support documentation, or reach out directly to our technical support teams or on our support pages.

Support

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